Otherwise, your customers will find them, and will email you if they can't do something. You're going to be getting a lot of emails this day and for weeks beyond, so if you can nip this now, that would be good. Alert Your Host Early This is a tough one, because hosting companies get a lot of phone calls about supposed spikes to a website.
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The truth is, their servers can usually handle them. We use MediaTemple , a great hosting company who has a pretty good system in place to handle spiking traffic.
Trouble is, they probably will smile and nod at you, and not realize just how much traffic will come. If you can, get cozy with someone there on the phone. Don't be rude or demanding. You need these guys.
Chances are, they won't give you a dedicated support specialist for your site. Work your magic to get someone's name who promises to be aware of your website when they come to work on "the day" - the day your product airs on the Today Show. You can also have your website company make these phone calls for you. In fact, I recommend it, because your website company will be dealing with your site and knows the under the hood parts of it well. I had a few names at different levels of customer support, and even in different departments. If you have a modern website, chances are, it uses a database to store all of the content on your website, both pictures and text.
Depending on how the site is programmed, the "calls to the database" can overwhelm the server that is serving that information. You usually have two servers I know If the server that holds the database gets overwhelmed and crashes, then it will probably need to be rebooted, and your web team may need to recode some things so that it doesn't repeat itself 5 seconds after rebooting.
Hire your website team for the day You're going to want your website team on high-alert for you from 8am-7pm. The segment will air across time zones, so you're going to get big surges of traffic throughout the day from different regions of the country.
Your web team may need to make changes to the code on the fly. They will need to be in contact with the host if there is any trouble. The host can't make changes to your site, but your web team and your host can assist one another in fixing trouble areas pronto. Program Your Speed Dial You will want the following people on speed dial:.
They want to make shopping easy. They may post helpful information on their website to aid people if the website is down.
For example: an alterior web address, or an email. If you need to change a customer service email or phone number, alert your liaison right away. Keep an eye on the Today Show website as well, as they just may feature your brand if you're doing well, aka, staying alive. Your Website: The Simpler The Better If your website has a lot going on at once, like, if it pulls a lot of products to display at once, consider tweaking this down for the big day. This will lesson the load on what your website needs to deliver to potential customers.
You may want to show customers everything you sell, and get more promotion out of this deal, but it may slow the shopping experience, and right now, people are focused on scoring your deal. You can nurture your customer relationship with them after the sale. Design a Crash Page If your site blips out for a moment, your generic "we're experiencing some down time" page will display.
Or, tell them to hit their Refresh button to hit the website again, just in case it's back. This page will display if your website has crashed due to lots of hits at once. However, if your database crashes, this page will not display.
Your Merchant Bank Processing Credit Cards Most likely, your merchant bank who processes credit cards for you will not be affected by the amount of orders coming in. Do call them, however.
Today Show Deals
If it's PayPal, you should be good to go. I've had experience with PayPal before, and they did not falter. Yes, per second. Consumer complaints and reviews about Jills Steals And Deals. I order some things from jills steals and deal off from the todays show. Love online bargains? PM MST.
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Bookmark this site as your one-stop shop for all of the best deals you won't want to miss. We hope you enjoy our new look and happy shopping! Please click on the following links to be directed to the offers from the companies we featured, and be sure to read the details. Conditions and restrictions may apply. Chances are, they won't give you a dedicated support specialist for your site. Wishing you had booked a ski getaway?
We have our eye on Majorca's super cute Hotel Mama. I normally don't order online from unknown sources but figured it had to have been checked out by the show. On the downside, he ended up looking like a Glam Rock version of Hulk Hogan. My card was also charged right away. It's been a happenin' spot since the '60s, when Hunter S. Crafting A Big Kirby If you're not familiar with the video game character Kirby, let us break him down for you.
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